Be encouraging,
Promote kindness,
Support each other,
Assume goodness.

Be a good listener,
Acknowledge what the other person is saying,
Let them know you heard them,
Don’t interrupt,
Be aware of your non-verbal communication

Employ the SBI (situation-behavior-impact) model,
Use a ratio of 4:1 - four positive comments to one corrective comment,
Align your intentions and impact on others,
Recognize the contributions of other members.

If you say you are going to do something - do it,
Be consistent and predictable,
Hold yourself and each other accountable,
It’s not about who gets the credit,
Debrief events (what went right/what could be improved on) effectively,
Be courteous during disagreements - courtesy rules the day!

Come together to succeed,
Accomplish our mission of helping kids and making a difference in our community,
Speak the truth,
Consider the perspective of those we serve.

No judgment,
Members are expected to contribute what they can,
If a member wants to be involved in a project - he/she can do so,
Remember everyone has limitations to what they can do.

Great attitude,
Sense of humor,
Have fun,
Maintain optimism,
No drama.

Thoughtfully consider a person’s idea before responding,
No harshness,
Don’t be short with each other,
Encourage people to give their opinions,
Respect the role of the person who has taken responsibility for a project.